Terms of Service

Last updated: June 5, 2024

1. Acceptance of Terms

By accessing and using SereneHeart's AI consulting services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

SereneHeart provides AI technology consulting services, including but not limited to:

• AI-driven event planning consultation
• Operations optimization through artificial intelligence
• Strategic AI implementation planning
• Custom AI solution development guidance

3. Qualification Process

Our services are provided to qualified leads only. By submitting a contact form or consultation request, you acknowledge that:

• We will review your application to determine qualification
• Not all inquiries will result in service provision
• We reserve the right to decline service for any reason
• Qualification criteria may change without notice

4. Pricing and Payment

Our pricing structure is based on qualified leads and project scope:

• Pricing varies by service tier and project complexity
• All prices are quoted in USD unless otherwise specified
• Payment terms will be specified in individual service agreements
• Prices are subject to change with reasonable notice

5. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information
• Cooperate in good faith during the consultation process
• Respect intellectual property rights
• Maintain confidentiality of proprietary information
• Pay all fees according to agreed terms

6. Intellectual Property

All intellectual property rights in our Services, including methodologies, frameworks, and proprietary tools, remain the property of SereneHeart. Clients receive limited rights to use deliverables as specified in individual agreements.

7. Confidentiality

We maintain strict confidentiality regarding client information and projects. Both parties agree to protect confidential information disclosed during the engagement.

8. Limitation of Liability

SereneHeart's liability is limited to the fees paid for the specific services. We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or business opportunities
• Implementation failures by third parties
• Results that depend on factors beyond our control

9. Warranties and Disclaimers

We provide Services on an "as is" basis. While we strive for excellence, we make no warranties regarding:

• Specific business outcomes or results
• Compatibility with all systems or platforms
• Uninterrupted or error-free service delivery
• Fitness for particular purposes beyond our scope

10. Termination

Either party may terminate services with reasonable notice. Upon termination:

• All outstanding fees become immediately due
• Confidentiality obligations continue
• Work product delivered remains with the client
• Proprietary methodologies remain with SereneHeart

11. Force Majeure

Neither party is liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, government actions, or technical failures.

12. Governing Law

These Terms are governed by the laws of Florida, United States. Any disputes will be resolved through binding arbitration in Palm Beach County, Florida.

13. Modifications

We reserve the right to modify these Terms at any time. Material changes will be communicated to active clients with reasonable advance notice.

14. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with any signed service agreements, constitute the entire agreement between the parties regarding the Services.

16. Contact Information

For questions about these Terms or our Services, please contact us: